At this time, our website only supports standard shipping. Our estimates for delivery times are:
- 2-5 working days for The Netherlands and Belgium
- 5-15 working days for Western Europe
- 8-16 working days for Eastern Europe
- 14-21 working days for rest of the world
Please note that these are estimates. In our experience, ten percent of shipments experience problems, such as hold-ups at customs, lost or damaged packages, incorrect addresses, receivers not available, or missing notifications. Such issues are beyond our scope of control which means we cannot guarantee a certain delivery date.
At this time we are unable to handle priority shipments. All orders are shipped using standard shipping.
Providing the following information assures orders and shipments go smoothly:
- shipping address
- invoicing address
- VAT number (for EU countries)
We do not offer free shipping. We don’t make a profit off of any of the games, but rather the charges just cover publishing, handling and shipping them.
Any other questions about deliveries please direct to firstname.lastname@example.org