The delivery times listed below are estimates only. Please note that our games and other paper products ship separately from clothing, mugs, and other promotional products and may not arrive at the same time. You may also notice separate shipping costs on your order.
Games and Other Paper Products
At this time, we only provide standard shipping on games and other paper products and we are unable to handle priority shipments. All orders are shipped using standard shipping.
The estimated delivery times are:
• 2-5 working days for The Netherlands and Belgium
• 5-15 working days for Western Europe
• 8-16 working days for Eastern Europe
• 14-21 working days for rest of the world
Clothing and Mugs
For clothing, mugs, and other promotional products, the average shipping time is 4 business days depending on the order’s destination and type of shipping selected at the time of payment. Visit this map to get a more accurate estimate.
In our experience, ten percent of shipments experience problems, such as hold-ups at customs, lost or damaged packages, incorrect addresses, receivers not available, or missing notifications. Such issues are beyond our control which means we cannot guarantee a certain delivery date.
Providing the following information correctly helps orders and shipments go smoothly:
• shipping address
• invoicing address
• VAT number (for EU countries)
We do not offer free shipping.
Any other questions about deliveries please direct to firstname.lastname@example.org