Management 3.0 Practices: Feedback Wraps

How to Offer Constructive Feedback

“More and more employees enjoy freedom in their workplaces, and vacation days, while some even have complete freedom in a trust-only work environment. This means face-time between coworkers happens less often and we must learn to give each other constructive feedback in a way that is fast, easy, and… written.”

This chapter of management guru Jurgen Appelo’s Managing for Happiness starts off by addressing a challenge many of us are trying to overcome with our teams today: giving actionable feedback. Forget the compliment sandwich and try the Feedback Wrap!

Annual and quarterly performance appraisals are rather useless, out of context and are dreaded by both sides, like a student in a principal’s office. Just like we need alternatives to the old annual bonus system,

feedback wrap colorFollow these important rules of feedback:

  1. Describe your context.
  2. List your observations.
  3. Express your emotions.
  4. Sort by value.
  5. End with suggestions.
  6. Keep it written.

The feedback wrap is a part of an entire trust-only environment that is essential to the transparent future of work. The feedback wrap helps people focus on both personal improvement and systematic improvement.

“Do you want a feel-good book about management? Enjoy reading ‘Management 3.0.’ Every chapter is full of aha moments. I read it in public transport, and I reached the office with a smile and great ideas to improve the workplace.” – JEANNE ESTELLE THEBAULT, president of the Montreal IIBA Chapter

Management 3.0 in Action: More Feedback Wrap tips & case stories

Check out our Leadership Resource Hub to learn about all the Management 3.0 Products and Practices. And read more about Feedback Wraps in Jurgen Appelo’s newest book Managing for Happiness!

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