unFIX Foundation (v2) (Online Workshop)

What lies beyond versatile teams and organisations?

Versatility unveils a landscape of networked individuals collaborating and creatively forming teams with a singular focus on enhancing the customer experience (CX).

A remarkable transformation is underway in a world where deep learning and Large Language Models dominate the headlines. There are tools and information overflow. People are overwhelmed but still want to create a great customer experience. Internally and externally.

Transparency in your organisation is necessary to be ready for fast-paced decisions and create the best journey for your customers. The essence of a complex system lies not in its components but in the dynamic relationships between them.

How do you create an organisation with a focus on Customer Experience?

The value-added nature of knowledge work is shrinking rapidly; specialists will be replaced by generalists, and middle managers will become micro-enterprise chiefs. There are more and more tools, service providers and information. The teams of the future consist of humans and AIs, where human value is in craftsmanship, genuine innovation and presence (onsite or online). Companies need to drive AI adoption across the enterprise, and everything is so unpredictable that organizational structures and ways of working need to be more versatile than ever. To succeed, companies must provide the best customer experience to keep them engaged. Who will help the organization recalibrate continuously?

Join us as we delve into the innovative unFIX model pattern library that can equip you to not only survive but flourish by dynamically crafting your own methods.

The unFIX model is a pioneering pattern library that assists you in creating adaptable organization designs. Distinguishing itself from many scaling frameworks and self-management methods, unFIX fosters continuous innovation and prioritises the human experience. It encourages a gradual transition, dynamic teams, and a significant role for leaders.

Why unfix your organization?

• Reshape the business: Continuous improvement goes far beyond IT and beyond software and manufacturing. Innovation is more than just Agile and Lean.
• Optimize the experience: Customers don't care about products; they care about progress and happiness. Turn product-focused teams into experience enablers.
• Ditch the matrix: There's no speed in classical hierarchies and matrix organizations. Only self-managed units can act fast when faced with crises or opportunities.
• Fix the transformation: Clean up the mess created with various agile scaling frameworks. Stop the suffering inflicted by harmful implementation programs.
• Stop the imitations: Why implement a structure copied from someone else? Dare to be different. Do your own organization design.
• Embrace innovation: New ideas don't come from old approaches. You want continuous evolution of the business. Endless flexibility with just enough structure.
• Repurpose the managers: Don't buy into the "no managers" mantra. Turn managers into intrapreneurs and get them to manage the system, not the people.
• Give people a tribe: People leave companies that fail to offer them a sense of belonging and a feeling of recognition. Don't be that soulless company.
• Enable hybrid working: Work is not a place where people go; it is something they do. Be the company that stops pushing people around and starts getting things done.
• Start small, grow big: Disruptive change programs rarely work. Take a more gradual approach and then steadily scale up the transformation.

Learning Objectives

• How do you design versatile organisations that focus on customer experience?
• What is the unFIX model, and how do we apply its patterns?
• What is the impact of AI on the way we work together?
• How do we move beyond rigid scaling frameworks?
• What do we do with the dependencies between the teams in the organisations?
  
• What are the options on how to make decision-making transparent?
• The lifecycle of initiatives in your organisation.
• ... and a lot more :)

Agenda

• Day 1
  • Introduction to unFIX
  • Basic Crew Types
  • Forum Types (*)
  • Base Types
  • Turf Types (*)
  • Reteaming Options
  • Decision Methods
• Day 2
  • Vision of Experience
  • Value Streams
  • Dependency Breakers (*)
  • Lifecycle Stages (*)
  • Investment Horizons (*)
  • Bets and Objectives (*)
  • Case Studies

* These topics are optional and will be covered based on the time and interest of participants.

Format

The training is split into different online small slots throughout the two days. It allows people to go through the material, reflect on their context between sessions and come back with scenarios to be discussed in the group.

Class size

We limit the online class to up to 12 people.

Time

The workshop is held online on two consecutive Fridays at 08:00 am and ends at 05:00 pm (CET). There will be short rest breaks as desired and homework between the two Fridays.

Language

The training is given in English. All training materials are also in English.

Target group

The workshop is the right choice for managers, leaders, agile coaches, Scrum masters, product managers, project managers, team members and everyone else who wants to become a better manager, encourage innovation, motivate individuals, empower teams, improve culture and raise employee satisfaction.

Group discount

Learning is accelerated when you have colleagues to share insights and contextualize the organization's challenges and strategies for implementing new ideas together. Therefore, we have created these group discount offers for you and your colleagues:

• 20% Discount: For groups of 3-6 participants
• 30% Discount: For groups of 7-12 participants

Please get in touch with us at hello@tandi.ch if you would like to purchase group tickets.

A note on price

Agile Journeys believes in fair pricing for participants worldwide. Prices can be adjusted based on your location following Inequality-adjusted Human Development Index (IHDI). On top of that, we know that some people need to "self-pay" for the workshop. For them, if the cost is the barrier to your attendance, let's have a conversation -- we want as many people as possible to be impacted by this work and will do our best to work with your situation.

Contribution

1% of your ticket will support projects that cost-effectively store and sequester vast quantities of CO₂ through our partners. More information at Together for Climate.

What participants say

"Javier is a well-qualified and experienced trainer, not only with experience of unFIX but also related ideas, models, and frameworks. He has plenty of practical examples which make it easy to understand the concepts." - P. Kerschbaumer, Head of Agile Coaching at Adevinta

"Javier is very experienced; he knows what he is talking about. The way he presented the topics was very structured and clear. The examples he gave were taken out of practice." - J. Klühspies, Agile Coach at Administration Intelligence

"Open-minded, caring. Javier welcomed any questions and remarks and always made an effort to provide meaningful insights." - H. Kallel, Agile Coach at ManoMano

"Competent, engaging and very flexible trainer. I am completely satisfied." - W. Bencherifa, Project Management Expert at Fast Forward Consulting

"Javier kept us all engaged, sparked our interest in the topics and wrapped up all discussions to ensure we got the best out of the training session. Javier connected well with all the participants, ensured we all assimilated the concepts and answered all questions we had. He also was quick to share all the content at the end of training as well as a list of additional resources related to the discussions that we had." - F. Gomes, Scrum Master at Vestas

"Javier knew when to teach and when to relax. I can't put an emphasis how important this skill is."- D. Fabricius, Agile Transformation Coach at SIV

"Javier has a lot of expertise and is a very good communicator. Empathetic and friendly :)" - E. Taboada, Tech Lead at BBVA Next Technologies

"Active listening, sharing concrete examples..." - L. Chatiron, Head of Agile at ManoMano

More information

More information about our services is available at Agile Journeys or at our new brand t&i.