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HELLO, my name is Yogesh Arora

  • Lives in Bengaluru, KARNATAKA, India
  • Speaks English
  • Holds events in India
  • Works for Delight Learning Services and Consultancy
  • Years as a Facilitator: 1

Short Bio

Yogesh is a seasoned Leader, Trainer, Mentor and Consultant having 22+ years of rich industry experience with a strong background of Engineering and Management. He is Management 3.0 Facilitator, Open Space Agility, PMI-PMP, PMI-ACP Trainer, Certified Agile Leader (CAL), PMP, CSP (Certified Scrum Professional), CSPO (Certified Scrum Product Owner), CSM (Certified Scrum Master), CAMS (Certified Agile Marketing Specialist) and ICP (ICAgile Certified Professional) and also trained on Service Leadership and Quality. He has demonstrated Leadership & Success in Creating, Mentoring, Developing & Transforming a Service Organization with proven track record of leading cross-functional Projects from conception to execution to Operations Excellence.

He has been recognized for distinguished results in Large Projects Planning, Execution & Implementation, Effective Process Re-engineering, Business Intelligence, Optimizing Risk, Quality & Service Management (Delivery, Quality) and Customer Delight & Cost Effectiveness. He had delivered various projects of different scale and magnitude on time and with quality. He has rich & diverse experience in delivering projects to a variety of audiences which helps him in resolve complex problems/concepts in a clear and understandable way. As a project management consultant, He works closely with senior management to identify gaps, suggest roadmap and drive implementation of best practices project Management solutions to achieve organizational goals.

He had worked with Multiple Corporate like Lenovo, Toshiba, LG Electronics, Hughes Escorts Communications Ltd & HCL; Managing Service Delivery and Operations across Pan India and selected South East Asian countries and closely working with Manufacturing Facilities. He had bench marked and visited Organizations in Japan, China, India, Malaysia and Singapore for Best Practices in Manufacturing, Product Support, Software Development, Website development, Marketing, Business Operations, Contact Centre, CRM, Warehousing, Customer Service Operations, Projects, Forward and Reverse Logistics etc. He puts a lot of emphasis on participant-centred learning and empowers learners by developing both their generic and subject-specific skills by ensuring a bidirectional communication during his training/consulting interventions. Participants trained by Yogesh have been working with Infosys, HCL, Wipro, Ayaya, Airtel, IBM, Dell, HP, Cognizant Technologies, Accenture, Schneider Electric, Exchanging Technologies, Polycom, Samsung, LG, Fidelity, Deloitte, Capegemini, Deloitte, PWC, KPMG, Indian Navy, Indian Army, Owler’s, Emerson, L&T.

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Special interests

Whistling,

Playing Table Tennis

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Yogesh's Management 3.0 Qualifications

  • Certificate of Attendance