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HELLO, my name is André Cruz

  • Lives in São Paulo, São Paulo, Brazil
  • Speaks English, Portuguese and Spanish
  • Holds events in Brazil
  • Works for Banco Bradesco
  • Years as a Facilitator: 1

Short Bio

Manager of UX and innovation of one of the biggest innovation ecosystems for the financial segment, Inovabra. Acting in the internal innovation program stimulating business areas to develop innovative strategies and roadmaps, and ensure that the development of new services and products, especially those focused on open banking, have the customer at the center of the creation and development process.


#About Me - I am a Senior Project Management Specialist, currently working as a UX and Innovation Manager in one of the largest financial institutions of Brazil. I am also a guest instructor at PMP® Exam Preparation courses. My portfolio features large projects in my field, including a highlighted performance in one of the most complex bank integration projects of recent years. Additionally, I am one of the key drivers in the effort to increase the PMO value added by implementing Design Thinking techniques in project management, especially hypothesis testing and validation and solution design. My current project aims at the digital transformation of one of the business units of the financial institution where I work.

#About What I Believe - I believe that project management is more than a capability - it is a lifestyle. Anyone working with projects can be considered a "Dream maker" (despite of the occasional nightmares it might entail.)

#I also believe that there is no magical tool or methodology to resolve project management issues, especially those that aim at the cultural transformation of a group or organization. Thus, I consider myself a learner, whose goal is to build a comprehensive toolbox.

#My Toolbox:

#Design Thinking | #Project Management | #Innovation | #StoryTelling | #PMO | #PMTools | #Prince2 | #PMP | #Scrum Master | #Information Designer | #open banking | #innovation | #agile coach | #product development | product ownership | #agile

Special interests

#Design Thinking | #Project Management | #Innovation | #StoryTelling | #PMO | #PMTools | #Prince2 | #PMP | #Scrum Master | #Information Designer | #open banking | #innovation | #agile coach | #product development | product ownership | #agile | #HCD| #UX | #CX

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André 's Management 3.0 Qualifications

  • Certificate of Attendance Foundation Workshop