HELLO, my name is Vincent Chang
Past Attendee Feedback
The first thing that comes to mind when I think of Vincent, it's "Geniune Expert". I've had the pleasure of working with Vincent at Brink's Singapore and he was a consummate professional at all times. When I first started with Brinks, he explained the inner workings of the company perfectly and was instrumental in helping me to find my feet. Vincent‘s work ethic was impeccable, as a team member or a leader, he earns my highest recommendation. Vincent would be an asset to any company. Thanks, Vincent! You made my time at Brink's a pleasure.”Yew Chieh Toh
I've known Vincent for almost a year. Vincent has demonstrated lifelong learning self-motivation. I do learn a lot of things from him during various courses, especially during the Agile course. He demonstrated his extensive conceptual and practical agile experiences and shared them with us. I am considering him as a Master principal in PMP and Agile. He demonstrated his leadership and his guidance through coaching and facilitating in our class.吳 同 玉Krisbianto
I have known and worked with Vincent for more than 3 years at Brinks Singapore Ltd. And during that time, I have continuously witnessed Vincent’s exceptional teamwork and customer service skills. Vincent has shown his capability as an effective communicator with compassion and a motivation to help customers and teammates alike. Vincent has always shown high level of professionalism and empathy. I am confident that Vincent will be an invaluable addition to the company, as Vincent consistently demonstrates the skills necessary to succeed in the position. He was able to manage the operations during crisis with ease. Brings in a lot of banking and financial experience and skill set. If you have any further questions regarding Vincent’s experience and background, please feel free to contact me. Kind regards, Hari Govindan Manikandan BRINKS GLOBAL SERVICESHari Manikandan
I know Vincent couple months ago from CAPO DeVops course. Vincent is Agile expert. I do learn a lot thing from him during the Agile course. He has the ability to pursue and achieve the professional goals. He do able to demonstrated agile coaching and facilitate team during the courses.Voon Chiat Chong
Vincent is an expert in Agile and Scrum. He passed all the Scrum and Agile certification exam with flying color results. He is not only a king in Agile and Scrum in exams, he has extensive experience in applying Scrum and Agile in work area. He is very helpful in sharing his experience in Scrum and Agile. He is one of my Guru in Project management either in PMP or Scrum and Agile in my continuous learning journey.Cheong Woon Fong
An admirable leader with motivation and charisma to lead and to influence. I have the privilege of working with Vincent through several courses and projects and was impressed first hand with his work ethics and commitment. Definitely a shoo-in for a leadership role in any organisation.KH Tan
Vincent had strongly demonstrated his leadership ability from the few occassions we've worked together. He is sharp and concise in delivering ideas, a great team player and possessed strong management skills. I'm confident he will be an asset to any organisation and wishes him the best in his future endeavours.Aldrin Lee
For the past 3 years, I have been interacting with Vincent. He holds the ultimate "can do" mentality while taking a constructive approach to all responsibilities. His upbeat personality and engaging personal style help him to connect with customers and employees effectively. He has the analytical skills to diagnose and identify viable solutions to problems. It was a privilege for me to work with him.Chong Fui Mai
Vincent has rich experience in banking and cash management industries. During the years, have worked with him on various projects. Were impressed with his in depth industrial knowledge, management skill with different levels of colleagues/partners & project management skills. Vincent is definitely a valuable asset to any organization.Andrew Lai
Being his colleague for the past years, Vincent has developed his sharp judgement in managing the operation aspects and no acceptance " No" as a final answer. He will resolve and deep thinking to develop a solution to ensure problem are solved. I called it a Resilient thinker as he will analyze the situation in all aspects and approach the issues in a tactful manner. Cool and hardworking worker!Marcus Ang Kok Guan
The Banking and Finance Industry has always appealed to me and this coupled with a desire to keep up to date with latest trends and developments has driven me to adopt a continuous improvement mindset that I strive to cultivate for my teams.
Beginning my career on the frontline and working my way up to senior management, I have a truly holistic view, where I can approach challenges with empathy and lead by example.
I now take my extensive, practical knowledge of banking operations, agile and project management, supported by theoretical knowledge and apply it cross-functionally to both onsite and remote teams to deliver high value, high impact projects covering multiple jurisdictions.
I specialize in driving organizational change and transformation by deploying latest techniques and methodologies.
Key Achievements and Milestones:
- Successfully delivered 150+ projects with combined SGD1Billion value at different institutions, with direct accountability for SGD9.7Billion global remittance project.
- Decreased cost of operations by 30% following introduction of system automation to improve quality and efficiency.
- Demonstrated capacity to lead from the front on three occasions with three separate organizations including a flood, a power outage and a major food poisoning incident that received media coverage, all delivering uninterrupted service.
- Successfully transformed 2 organizations from traditional to hybrid to Agile, mentoring and training teams in Agile Principles and Approaches resulting in delivering high value products to banks.
- Recognized by The Association of Banks Singapore (ABS) and SPRING Singapore at Silver, Gold and Star levels for Best in Class Customer Service and achieved 100% YOY Operations Audit ratings.
- Enabled 100% minimum viable product (MVP) delivery according to product roadmap based on realistic and timely 4-week sprint plans and estimates in 1 year via effective sprint goal negotiations with team resulting in defects reduction from 24 to 4 by product lifecycle end and SGD125K cost savings from claims by meeting service level agreements.