Management 3.0 Practice: Personal Maps

Management is 5% instruction, 95% communication

People should get closer to the work of others in order to better understand what is going on. They can do this by moving their feet, moving their desk, or moving their microphone. Decreasing the distance of yourself to others helps to increase communication and creativity. A great exercise for a better understanding of people is to capture what you know about them in personal maps.

personal-maps-in-actionA lot of the time we work next to each other but don’t really know each other. Learning a bit about someone’s life history and even private life can go a long way in creating empathy. Personal Maps branches off from the tradition of mind Maps to tell your own story.

In this chapter of Jurgen Appelo’s Managing for Happiness, you will learn ways to connect truly with your team and how to improve team collaboration. You will learn tricks like:

    • Management by walking around
    • Management by sitting down
    • Management by Skyping around
    • The Observer Effect
    • The Close Proximity Principle
    • Proximity Management
    • Great Conversation Topics and Chit Chat
    • Personal Maps

More Personal Map tips & case stories:

Check out our Leadership Resource Hub to learn about all the Management 3.0 Practices. And read about more ways to celebrate learning and exploration in Managing for Happiness or come to a Management 3.0 event to brainstorm new ways to foster employee engagement with your peers!


“In our always-on, real-time world, the nature of work has changed, potentially for the better. While people can be more autonomous and more productive, they can also self-destruct easier. Jurgen tackles these important changes in his fun and interesting book.”
— DAVID MEERMAN SCOTT, author of The Rules of Marketing and PR

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