Management 3.0 Event by Michael Ritchie and Juan Flores

Fundamentals Online Workshop

Workshop Details 

8th - 11th of February 2022 (Register now!)

Online Workshop Timezone:
America / New York

Spoken language:

Materials language: English

Hours Total / Per Day:
12 / 4


Learn the basics of Management 3.0 during this online course led by our experienced Management 3.0 Facilitators. The Fundamentals Online Workshop contains the most valuable practices and modules related to Management 3.0 practices, including Remote Leadership.

By attending the workshop, attendees will understand the basics of Management 3.0 and how to manage remote teams.

This course will be delivered over three (4 hr) live sessions by our instructors.

Workshop Session Details

Session 1

  • Management and Leadership
  • Management 3.0 Principles
  • Complexity Thinking

Session 2

  • Motivation and Engagement
  • Delegation and Empowerment

Session 3

  • Remote Leadership, Teams, and Asynchronous Work
  • Better Feedback
  • Change Management

Learning Objectives

Management and Leadership

  • Different management approaches and what is Management 3.0
  • Why do we first need to change our behavior before we expect other people to change their behavior
  • Why management is important and always needed
  • Not only are managers responsible for the management, but so is the whole organization
  • The six views of Management 3.0 and the definition of every view
  • Why it is important to manage the system and not the people

Management 3.0 Principles

  • How principles relate to practices
  • The five Management 3.0 Principles

Complexity Thinking

  • Why it is important to understand Complexity Thinking in a Management 3.0 context
  • What is a Complex Adaptive System, and examples of Complex Adaptive Systems
  • A complexity model for understanding the different states of a system and how organizations fit in this model
  • How does VUCA relate to Complexity Thinking
  • The eight guidelines to deal with complexity
  • How to apply the eight guidelines in your organization
  • Understand that you can’t control or use frameworks to manage complex systems

Motivation and Engagement

  • How Motivation and Engagement relate to the view Energizing People
  • How does engagement relate to motivation? What happens if people are engaged but not motivated and vice versa
  • You can’t motivate people but can create a system where people can be inspired
  • The difference between intrinsic and extrinsic motivation and which one is more critical in a Management 3.0 context
  • How to use the Moving Motivator cards to learn about individual motivators of people
  • How does “Manage the system, not the people” relate to motivation

Delegation and Empowerment

  • How Delegation and Empowerment relate to the view Empower Teams
  • Understand that people will behave as they are treated, a self-fulfilling prophecy trap
  • A complex system cannot be managed from one central node and a better approach in a Management 3.0 context
  • How authority and ability are related to empowerment, what they mean, and the difference
  • What exactly are empowerment and distributed control, and why is this important
  • Difference between accountability and responsibility. How are they connected to the empowerment of teams
  • A better approach to the concept of superiors and subordinates is the fact that teams can empower managers and leaders
  • Understanding delegation is not black and white, using the seven levels of delegation
  • How to set up a Delegation Board, also using the practice Delegation Poker
  • Understand that delegation is an investment in the future, the micromanagement trap

Remote Leadership, Teams, and Asynchronous Work

  • How Remote Teams relate to the view Grow Structure
  • The benefits of remote teams for people and organizations
  • The disadvantages of remote teams for people and organizations
  • How to prepare, execute and have successful online meetings
  • Why is check-in and check-out in a remote team essential, and how to organize it
  • Understand the five steps to manage remote teams: clear expectations, online Gemba, work out loud, work agreements and meet in-person
  • What is the definition of asynchronous work in the context of remote teams
  • Nine tips about making remote teams successful from experts

Better Feedback

  • How Better Feedback relates to the view Develop Competence
  • Understand why it is important to give feedback and five reasons to understand the importance: keeps the team going, sense of belonging and purpose, increases growth and happiness, unlocks change and innovation, prevents the team from getting stuck
  • Why the feedback sandwich should not be used when giving feedback
  • Understand the five ingredients of the Feedback Wrap and how to use the Feedback Wrap
  • How can Kudo Cards and Kudo Walls help you to implement a culture of giving feedback

Change Management

  • How Change Management relates to the view Improve Everything
  • Learn various models to manage change
  • How the Lean Change Cycle can help you respond to change
  • How to use the PDCA model to dance with the system
  • How to support a complex adaptive system during a change
  • How to use the ADKAR® model to mind the people
  • The importance of making sure people are supported during a change project
  • How to use the Adoption Curve model to stimulate the network
  • Different strategies to support people who have a different acceptance of a change
  • How the use the Five I’s model to create a supportive environment
  • Why changing the environment can help you to change the behavior of people to support a change
  • How to use the Change Management Game to support your change
  • The need for creating a fail-safe environment when realizing change

What You Get:

  • Fundamentals Online Workshop Certificate of Attendance
  • PDFs of class material and digital boards

Who Should Attend:

  • Team Leads
  • Managers
  • Leaders
  • Agile Coaches
  • Scrum Masters
  • Project Managers

Live Session Requirements:

  • A quiet and comfortable place to be for the duration of the live class sessions
  • Be mindful of potential interruptions (e.g., children, pets, etc.).
  • Camera and microphone (there will be lots of interaction)
  • Reliable internet connectivity
  • Ability to access Microsoft Teams and Mural


  • Please participate in the live sessions as if you are there in person.
  • Please arrive on time and commit to full 100% class session attendance.
  • Please pay full attention and participate fully (with your camera on).
  • Your certificate is based on your attendance and participation during class time.

Instructor Info

Mike Ritchie and Juan Flores - National Agile Architects and Licensed Management 3.0 Facilitators

(Click our names above to view our Linkedin Profiles)

About Insight Digital Enablement

Insight Digital Enablement is a global technology company committed to helping clients innovate smarter so they can create digital experiences that drive differentiation and loyalty. Our Agile transformation services team can help you adopt an Agile framework to improve how your organization delivers, develops, and approaches products and services.

For More Information

If you have further questions or want to inquire about private and/or on-site classes, coaching, or group discounts, reach out to us at

Ticket prices


950 USD (Taxes included)
Offer ends on Thursday 3rd of February 2022

This workshop is organized by Michael Ritchie. Your registration will be sent to Michael directly.

Thinking of becoming a Management 3.0 Facilitator? In order to become a Management 3.0 Facilitator you must also attended the Fundamentals Plus Workshop or + 6 hours in other Management 3.0 workshop(s). You can also become a Facilitator another way: Earn your Certificate of Practice. Once you have received the Certificate of Practice you can apply to become a Facilitator. See more details here.

Go To Registration Page
Thank you for the registration. Your registration has been sent to Michael Ritchie. Michael will contact you soon to provide more info on payment and other formalities. For further questions regarding this workshop please contact Michael directly

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