It is said that no two people are made the same way. We are all unique beings with our own set of wants, needs, beliefs, values and motivations driving us and shaping us into the people we are every day. While we are always encouraged to accept and celebrate these differences, the reality isn’t always that rosy.

As beings driven by emotions and feelings, we tend to take differences very personally. The perception of a slight or offense could cause friction even between individuals in a family. Imagine what happens, when people from different walks of life, different backgrounds and different experiences come together to work in an organization? Friction is but natural.

People with different beliefs, work styles and preferences are put together and asked to work together to achieve one common goal. While this is the case everywhere, what we tend to unrealistically demand is the complete absence of friction.

All of us do need to work together to achieve the larger organizational goal, but that should not come in between expressing, ourselves, our disagreements or even new ideas. Only when we disagree and discuss in a healthy manner do we, grow, learn to respect each other and work with each other effectively. If we try to hush up conflicts and bury our heads in sand, we are only providing a space for dissent and frustration to flourish.

Want to learn how to create "creative tensions"? Join this workshop to learn in details :)

This course is a part of the Leadership Builder (LB®) Program (12 essential leadership skills), a flagship solution for developing emerging and senior leaders for the challenges of the new VUCA world.

What will you learn?

• Appreciate the importance of conflicts in a business context
• The need for navigating conflicts
• Responses to conflict, from fight to facilitate
• The neuroscience of conflicts
• Types of conflicts and navigation strategies
• Develop a functional personality ready to deal with conflicts assertively and mindfully
• Communicate effectively and functionally in conflicting scenarios
• Conflict resolution orientations, from tension to collaboration
• Skills for navigating conflicts effectively and confidently
• The "Drama Triangle" concept, roles, causes and the role of the leader
• Barriers to assertive communication
• Benefits of navigating conflicts
• How the Team Agreement canvas can build "creative tensions"?
• Develop strategies to apply conflict resolution techniques

Date and time

February 25th 2025, 10.00-13.30 CEST – Check your time zone!

Training delivery

Our training is designed by the training from the back of the room model, using research-backed brain-based adult learning techniques. This highly interactive and engaging workshop will be delivered on Zoom and as tool for group interaction we'll use Miro board. We'll engage in creative team assignments and discussions to learn by doing, and we'll explore conflict resolution tools.

The training will be delivered by Ilija Popjanev, M3.0 Facilitator, ICAgile Instructor, business executive with 20+ years experience in global organizations as General motors, Opel, Good Year, British Petrol... Check participants testimonials! You can also watch 5 min feedback video from workshop participants.

What do you get?

As an attendee of the “Navigating conflicts" workshop, you will receive certificate from Management 3.0 and your personal profile with badge, shared on LinkedIn.

You will receive a participants guide, e-books and Management 3.0 tools in printable version and also digital version (Miro) to practice with your team.

Leadership Builder (LB®) is a flagship solution consisted of: Interactive online workshops, self-paced learning journeys, mentoring and coaching interventions, assessment solutions and comprehensive toolkit.

Why using LB® and how to achieve the desired outcomes?

• Modular and adaptable leadership development solution, a wide solutions portfolio, and an extensive learning programs and tools to choose from.
• Emerging Leaders transition from delivering results individually to creating value through others.
• Active ingredient that improves your company’s health and makes it better every day.
• Instrument that helps shape organizational culture through immersive learning experiences.
• Method of staying relevant in the industry by creating employee and customer centric value.

Training investment

The training investment includes workshop delivery, certificate and badge, several free to use tools, participants guide, e-books, access to e-learning platform and 24/7 online support and coaching upon finishing the event.

The Christmas offer is 129 euro, valid until Dec 31th 2024. The regular price is 199 euro.

This course in also offered in bundle of 4 courses for 399 eur with the other courses from the Leadership Builder Program, valid until 31.12.2024. Ask for more details on pricing, content and tooling!

If your company is paying in your behalf, please write the company name and address in the comment field. If you're paying by yourself, please write your name, surname and living address and I'll send you an invite link for online payment with credit card, pay pal, stripe...

Ask for proposal for inhouse corporate event or group of more then 8 people! The organizer can postpone the event if less than 4 people register.

You can reach me for more info at: ilco@cms.com.mk; ilija.popjanev.mk@gmail.com +38970206383 What's up

Looking forward meeting you at this amazing event.

Take care, ilija